General terms & conditions

Thank you for choosing North Park Anglers store!  Here is a list of our Store Policies.  If you have a special circumstance or specific question, we are always available to help at (970) 723-4215 or info@northparkanglers.com.


Store Policies

Service
Providing outstanding customer service is our primary goal and we want to make sure you are pleased with the attention and service you receive from our shop, both in-store and online.  We will do our utmost to ensure that you are provided with the widest possible selection of equipment and materials, every day of the year. 

Our Guarantee
We personally guarantee that every item in our shop and on our website will meet with your full satisfaction.  If, for any reason, you are not fully satisfied, return the item in original condition, within 30 days of receipt and a full refund will be issued. For online orders, please enclose a note with the reason for the return.

Information and Inquiries
Whether it pertains to products, lodging, or guided trips, we have a full staff of professionals to give you the best possible service and answer any questions you may have. For information, call (970) 723-4215.

Orders
We strive to process your order in the quickest possible fashion. Our goal is to ship all in-stock merchandise within 24 hours of receipt of your order.

Back Orders and Out of Stock Items 
We try to maintain a complete inventory of all items listed online. If a situation arises where we are unable to fill your entire order, you will be notified to discuss the order status.  We can ship in stock items immediately and back ordered items when they all arrive, or hold your order until it is complete and ship at that time.  Orders with back ordered items will NOT be charged shipping charges a second time, unless it is an international order.

All back orders are given priority when new merchandise arrives at our shop, so your wait should be a short one, usually 7-14 days.  Generally, no back orders will be held longer than 30 days and back orders of less than $10 will be canceled.  

Ordering Information
Internet Orders (www.shopnorthparkanglers.com)
Order from our secure online website. A secure online transaction is the fastest method and requires the use of a major credit card.

Phone Orders
For your convenience, we have will take order and payment over the phone.  Please call (970) 723-4215. Please have your order and payment information ready when you call. Orders will be shipped immediately upon payment approval.