Customer support

Service
Providing outstanding customer service is our primary goal and we want to make sure you are pleased with the attention and service you receive from our shop, both in-store and online.  We will do our utmost to ensure that you are provided with the widest possible selection of equipment and materials, every day of the year. 

Our Guarantee
We personally guarantee that every item in our shop and on our website will meet with your full satisfaction.  If, for any reason, you are not fully satisfied, return the item in original condition, within 30 days of receipt and a full refund will be issued. For online orders, please enclose a note with the reason for the return.

Information and Inquiries
Whether it pertains to products, lodging, or guided trips, we have a full staff of professionals to give you the best possible service and answer any questions you may have. For information, call (970) 723-4215.